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Mr. Cooper [ 2019, 18, 17 ]

Process Associate Trainee


Experience : 0 - 1 Year

Education : Arts & Science Freshers with No backlogs/arrears

Location : Chennai

Updated On : 5/13/2020

Last Date : 6/30/2020

About the jobs-

Mr.Cooper Group is hiring Arts & Science fresher to be part of our transformational journey. Candidate should be willing to work in night shift.

Who can apply for this position?

  • 0 - 1 year can apply for this position.
  • Arts & Science Freshers with No backlogs/arrears
  • 2017/2018/2019 graduates can apply.
  • Good Communication both Verbal and Written
  • Candidates with less than 1 year in any of the BPO (voice and Non-voice experience can apply for this position
  • Only candidates who can join immediately can apply for this position

Interview Process:

  • Online Aptitude Assessment (BPAT - 45 minutes)  
  • Personal Interview  
  • HR Interview 

Roles & Responsibilities:

  • Follow instructions, ability to learn and adapt quickly and deliver the desired outcome
  • Open to feedback and the ability to work in a team environment
  • Customer-first focus with an eye for detail
  • Need to deliver consistent results around productivity and quality following client-specific guidelines, as per client SLAs & process workflow
  • Excellent skills with to and fro correspondence and documentation with the explanation of the delay in case of any
  • Must be flexible and highly receptive to change as mortgage servicing guidelines are updated frequently
  • Strict compliance to process workflow as specified by the client
  • Complete all mandatory training requirements in a timely manner

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